In these Terms and Conditions, the following definitions apply:
- "DataEdge" / "We" / "Us" refers to DataEdge Insights Ghana, the organisation that owns, develops, and delivers the YLIM Practitioner Certification Programme.
- "YLIM" refers to the Youth Leadership Impact Model, the intellectual property of DataEdge Insights Ghana.
- "Programme" refers to the YLIM Practitioner Certification, delivered online and in full as a self-paced course.
- "Participant" / "You" refers to any individual who submits an enrolment form and/or accesses the Programme.
- "Organisation" refers to the institution, company, NGO, or agency sponsoring or enrolling one or more Participants.
- "Certificate" refers to the DataEdge Insights Ghana YLIM Practitioner Certificate awarded upon successful completion of the Programme.
- "Trainer Licence" refers to the annual licence granted to certified facilitators permitting them to deliver YLIM content to third parties under DataEdge's framework.
- "Fee" refers to the enrolment fee payable for access to the Programme, as set out in the current pricing schedule.
2.1 Application Process
Enrolment in the Programme requires submission of a completed enrolment form. Submission of the form does not constitute confirmed enrolment. Enrolment is confirmed only upon receipt of full payment of the applicable Fee.
2.2 Eligibility
The Programme is open to individuals worldwide. There are no formal academic prerequisites. Participants are expected to have a working level of English and basic computer literacy sufficient to access online content and work with spreadsheet software.
2.3 Institutional Enrolment
Where an Organisation enrolls multiple Participants, the Organisation accepts these Terms on behalf of all enrolled individuals. The Organisation is responsible for ensuring each Participant receives, reads, and complies with these Terms.
2.4 Right to Decline
DataEdge reserves the right to decline any enrolment application at its sole discretion, including where the application is incomplete, payment is not received, or the applicant's stated purpose conflicts with the Programme's values. In the event of a declined application, any payment received will be refunded in full.
3.1 Fee Schedule
The current fee schedule is as follows:
- Individual (1 seat): GHS 200 per person
- Group (2 seats, same organisation): GHS 180 per person
- Group (3–5 seats, same organisation): GHS 150 per person
- Group (6–10 seats, same organisation): GHS 120 per person
- Group (11+ seats): Negotiated — custom cohort available, contact DataEdge for a tailored quote
- Trainer Licensing Add-on: GHS 2,000 per year (Facilitator track only, billed annually post-certification)
All fees are quoted in Ghana Cedis (GHS). International participants may be invoiced in USD or GBP equivalent at the prevailing rate at the time of invoicing.
3.2 Payment Methods
Accepted payment methods include Mobile Money (MTN, Vodafone, AirtelTigo), bank transfer (Ghana and international), and institutional purchase order. Payment details will be provided in the invoice issued following enrolment.
3.3 Payment Deadline
Full payment must be received within 14 calendar days of the invoice date. Failure to pay within this period may result in the enrolment being cancelled and the place being released.
3.4 Fee Inclusions
The enrolment fee includes: full access to all course materials for the duration of the Programme, the YLIM Excel workbook, the interactive HTML digital model, all assessments and quizzes, facilitator support, and the digital certificate upon successful completion. It does not include the Trainer Licensing Add-on, which is priced separately.
3.5 Invoicing for Organisations
Organisations requiring a formal invoice or purchase order process should indicate this on the enrolment form. DataEdge will issue a VAT-compliant invoice upon request.
4.1 Refund Schedule
The following refund schedule applies from the date full payment is received:
| Timing | Condition | Refund | Status |
|---|---|---|---|
| Within 7 days of payment | No course content accessed | 100% of fee paid | Full Refund |
| Within 7 days of payment | Any course content accessed | No refund | No Refund |
| After 7 days | Any access level | No refund | No Refund |
| After certificate awarded | Completion confirmed | No refund | No Refund |
4.2 How to Request a Refund
Refund requests must be submitted in writing to dataedgeinsights@gmail.com with the subject line "Refund Request — [Your Full Name]". Requests must include your full name, enrolment date, payment confirmation reference, and reason for withdrawal. DataEdge will acknowledge your request within 3 working days and process any approved refund within 10 working days.
4.3 Transfer of Enrolment
As an alternative to a refund, Participants may transfer their enrolment to another individual within the same Organisation at no additional charge, provided the transfer is requested before the original Participant has accessed any content in Module 1. Transfer requests must be submitted in writing to DataEdge.
4.4 Programme Cancellation by DataEdge
In the unlikely event that DataEdge cancels the Programme entirely, all Participants will receive a full refund of fees paid, regardless of content accessed. DataEdge will not be liable for any additional costs incurred by Participants as a result of such cancellation.
4.5 Programme Changes
DataEdge reserves the right to update, revise, or improve course content at any time without notice. Such changes do not constitute grounds for a refund. Participants will always have access to the most current version of the course materials.
4.6 Trainer Licensing Add-on
The annual Trainer Licensing fee is non-refundable once the licence has been activated and training materials have been accessed. Where a licence has been purchased but not yet activated, a full refund may be requested within 14 days of payment.
5.1 Access Period
Participants have access to the course platform and all associated materials for a period of 12 months from the date payment is confirmed. Access will expire at the end of this period regardless of whether the Programme has been completed.
5.2 Self-Paced Learning
The Programme is delivered entirely on a self-paced basis. There are no fixed schedules, mandatory live sessions, or cohort start dates. Participants may access content at any time within their 12-month access period.
5.3 Technical Requirements
Participants are responsible for ensuring they have the necessary equipment and internet connectivity to access the Programme. Minimum requirements include a computer or laptop, a modern web browser (Chrome, Firefox, or Edge), Microsoft Excel 2016 or later (or Google Sheets), and a stable internet connection. DataEdge is not liable for access issues arising from inadequate technical equipment on the part of the Participant.
5.4 Access Credentials
Course access details are issued to the email address provided at enrolment. Participants must not share access credentials with others. Each fee covers one individual's access only. Sharing credentials is a breach of these Terms and may result in access being revoked without refund.
5.5 Access Extension
Participants who are unable to complete the Programme within the 12-month access period due to documented exceptional circumstances (such as serious illness or bereavement) may apply in writing to DataEdge for a one-time access extension of up to 3 months. Extensions are granted at DataEdge's sole discretion and are not guaranteed.
6.1 Completion Requirements
To be awarded the DataEdge Insights Ghana YLIM Practitioner Certificate, Participants must complete at least 80% of all course lessons, submit all required reflection tasks and exercises, pass the final assessment with a score of 70% or above, and (for the Facilitator track) pass the assessed teach-back submission.
6.2 Re-assessment
Participants who do not pass the final assessment on their first attempt may re-take it up to twice within 20 days at no additional charge. A third failed attempt will require the Participant to re-enrol at the current fee if they wish to be assessed again.
6.3 Certificate Validity
The YLIM Practitioner Certificate is issued in digital format and is valid indefinitely from the date of issue. Each certificate carries a unique Certificate ID that can be verified at www.dataedgeinsights.org. DataEdge does not guarantee that the certificate will be recognised by any specific employer, institution, or regulatory body.
6.4 Revocation of Certificate
DataEdge reserves the right to revoke a certificate where it is found that a Participant obtained it through dishonest means, including academic misconduct, sharing answers, or misrepresentation. Revocation will be communicated in writing and is final.
7.1 Ownership
All course content, materials, models, frameworks, tools, assessments, templates, and the YLIM framework itself are the exclusive intellectual property of DataEdge Insights Ghana. This includes but is not limited to the Teaching Manual, the Excel model, the interactive HTML tool, all video content, written lessons, quiz questions, and branded materials.
7.2 Permitted Use
Participants are granted a personal, non-transferable, non-exclusive licence to access and use course materials solely for their own learning and professional development during the access period. Certified Participants (without a Trainer Licence) may apply YLIM within their own organisation's internal programmes.
7.3 Prohibited Use
Without a Trainer Licence, Participants may not: reproduce or distribute course materials to third parties; teach, train, or certify others using YLIM content; publish, sell, or sublicence any materials derived from the Programme; or represent themselves as authorised YLIM trainers or facilitators.
7.4 Attribution
Where Participants reference YLIM in publications, reports, or presentations, they must attribute the framework to DataEdge Insights Ghana and include the statement: "YLIM is a framework developed by DataEdge Insights Ghana."
8.1 Eligibility
The Trainer Licence is available exclusively to Participants who have completed the Facilitator Track of the Programme and been awarded a certificate. The licence is not available to Participants on the Institutional or Programme Manager tracks unless they subsequently complete the Facilitator track.
8.2 Licence Scope
A Trainer Licence grants the holder the right to deliver YLIM-based training to external participants under the DataEdge brand framework, charge fees for such delivery, and use DataEdge-approved training materials provided with the licence. It does not grant the right to modify the core YLIM methodology, issue certificates on behalf of DataEdge, or sub-licence to other trainers.
8.3 Annual Renewal
The Trainer Licence is valid for 12 months from the date of activation and must be renewed annually at the published rate (currently GHS 2,000 per year). Failure to renew will result in the licence lapsing. Delivery of YLIM training with a lapsed licence is a breach of these Terms.
8.4 Quality Standards
Licensed trainers are required to maintain the quality and integrity of YLIM delivery. DataEdge reserves the right to audit or observe training delivered under licence and to withdraw the licence where delivery is found to be materially inconsistent with the YLIM framework or DataEdge's standards.
Participants agree to engage with the Programme honestly and in good faith. The following constitute breaches of these Terms and may result in immediate removal from the Programme without refund:
- Sharing quiz answers, assessment responses, or course materials with others
- Submitting work that is not the Participant's own
- Misrepresenting qualifications, experience, or institutional affiliation on the enrolment form
- Harassing, threatening, or acting disrespectfully toward DataEdge staff
- Using course materials for commercial purposes without a Trainer Licence
- Attempting to reverse-engineer, copy, or replicate the YLIM model or digital tools
9.1 Platform Credentials
Learners may not share login credentials with others or allow third parties to complete course activities on their behalf. Each enrolment fee covers one individual's access only. Any breach of this clause will result in immediate revocation of access without refund and, where applicable, revocation of any certificate issued.
9.2 Prohibited Technical Conduct
The use of automated tools, bots, scripts, or any other mechanism designed to complete lessons, quizzes, or assessments without genuine human engagement is strictly prohibited. DataEdge reserves the right to void any results and revoke any certificate obtained through such means.
9.3 Respectful Engagement
Harassment, discrimination, or abuse directed at other learners, DataEdge staff, or platform administrators is prohibited and will result in immediate removal from the Programme without refund. This includes conduct via the platform, email, or any other communication channel.
DataEdge reserves the right to determine what constitutes a breach and to act accordingly. Such decisions are final.
10.1 No Guarantee of Outcomes
DataEdge does not guarantee any specific professional outcome, employment result, salary increase, or organisational impact arising from participation in the Programme. The Programme is an educational offering; its value depends in large part on how Participants apply what they learn.
10.2 Programme Availability
While DataEdge will make reasonable efforts to ensure continuous availability of the course platform, it does not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. DataEdge is not liable for access disruptions caused by third-party services, internet outages, or force majeure events.
10.3 Limit of Liability
To the fullest extent permitted by applicable law, DataEdge's total liability to any Participant for any claim arising from or related to the Programme shall not exceed the total fee paid by that Participant. DataEdge shall not be liable for indirect, consequential, or incidental loss of any kind.
10.4 Accuracy of Content
Course content reflects DataEdge's best knowledge and practice at the time of publication. DataEdge does not warrant that all content is error-free or complete. Participants are encouraged to apply professional judgement when applying YLIM in their own contexts.
11.1 Data Collected
By enrolling, Participants consent to DataEdge collecting and processing the personal information provided on the enrolment form, including name, email address, phone number, country, and organisational details. This data is used solely for the purposes of administering the Programme, issuing invoices and certificates, and communicating with Participants about the Programme and related DataEdge offerings.
11.2 Data Sharing
DataEdge will not sell, rent, or share Participant data with third parties except where required by law or where Participants have given explicit consent (for example, to be featured in DataEdge's certified practitioners network).
11.3 Retention
DataEdge retains Participant records (including certificate records) for a period of 7 years following the completion of the Programme, in accordance with standard organisational record-keeping practice.
11.4 Right to Erasure
Participants may request deletion of their personal data at any time by contacting DataEdge in writing. Note that certificate records may be retained for verification purposes even following a deletion request.
DataEdge reserves the right to amend these Terms and Conditions at any time. Where amendments are material, DataEdge will notify enrolled Participants by email at least 14 days before changes take effect. Continued access to the Programme after that date constitutes acceptance of the revised Terms.
The most current version of these Terms will always be available at www.dataedgeinsights.org. Participants are encouraged to check periodically for updates.
13.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from or in connection with the Programme shall be subject to the exclusive jurisdiction of the courts of Ghana.
13.2 Dispute Resolution
Before initiating any formal legal proceedings, Participants agree to first contact DataEdge in writing to attempt to resolve the dispute amicably. DataEdge will respond to all written complaints within 10 working days and make reasonable efforts to reach a fair resolution.
13.3 Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable. All other provisions will remain in full force and effect.
For any questions about these Terms, refund requests, enrolment queries, or complaints, please contact DataEdge Insights Ghana through any of the following channels: