In these Terms and Conditions, the following definitions apply:
- "DataEdge" / "We" / "Us" refers to DataEdge Insights Ghana, the organisation that owns, develops, and delivers the YLIM Practitioner Certification Programme.
- "YLIM" refers to the Youth Leadership Impact Model, the intellectual property of DataEdge Insights Ghana.
- "Programme" refers to the YLIM Practitioner Certification, delivered online and in full as a self-paced course.
- "Participant" / "You" refers to any individual who submits an enrolment form and/or accesses the Programme.
- "Organisation" refers to the institution, company, NGO, or agency sponsoring or enrolling one or more Participants.
- "Certificate" refers to the DataEdge Insights Ghana YLIM Practitioner Certificate awarded upon successful completion of the Programme.
- "Trainer Licence" refers to the annual licence granted to certified facilitators permitting them to deliver YLIM content to third parties under DataEdge's framework.
- "Subscription" refers to the recurring monthly arrangement under which a Participant is granted continued access to the Programme.
- "Subscription Fee" refers to the monthly fee payable for continued access to the Programme, as set out in the current pricing schedule.
- "Billing Date" refers to the day of each month on which the Subscription Fee falls due, being the same calendar day of the month as the date on which the first payment was confirmed.
2.1 Application Process
Enrolment in the Programme requires submission of a completed enrolment form. Submission of the form does not constitute confirmed enrolment. Enrolment is confirmed only upon receipt of the first monthly Subscription Fee.
2.2 Eligibility
The Programme is open to individuals worldwide. There are no formal academic prerequisites. Participants are expected to have a working level of English and basic computer literacy sufficient to access online content and work with spreadsheet software.
2.3 Institutional Enrolment
Where an Organisation enrolls multiple Participants, the Organisation accepts these Terms on behalf of all enrolled individuals. The Organisation is responsible for ensuring each Participant receives, reads, and complies with these Terms.
2.4 Right to Decline
DataEdge reserves the right to decline any enrolment application at its sole discretion, including where the application is incomplete, payment is not received, or the applicant's stated purpose conflicts with the Programme's values. In the event of a declined application, any payment received will be refunded in full.
3.1 Fee Schedule
Access to the Programme is provided on a monthly subscription basis. The current fee schedule is as follows:
- Programme Subscription: US$25 per month, per Participant
- Trainer Licensing Add-on: US$175 per year (Facilitator track only, billed annually post-certification and separately from the monthly Subscription Fee)
All fees are quoted in United States Dollars (USD). Participants in Ghana may be invoiced in the Ghana Cedi equivalent at the prevailing rate on the date of invoicing. The Trainer Licence is available on an annual basis only and cannot be paid monthly.
3.2 Payment Methods
Accepted payment methods include Mobile Money (MTN, Telecel, AirtelTigo), bank transfer (Ghana and international), card payment, and institutional purchase order. Payment details will be provided in the invoice issued following enrolment.
3.3 Billing Cycle
The first Subscription Fee must be received within 14 calendar days of the initial invoice date. Access is granted once that payment is confirmed, and the date of confirmation sets your Billing Date. The Subscription Fee then falls due on the same calendar day of each following month until the Subscription is cancelled. Where a month has no corresponding day, the Billing Date falls on the last day of that month.
3.4 Late or Failed Payment
Where a Subscription Fee is not received within 7 calendar days of the Billing Date, platform access may be suspended until payment is made. Progress, submissions, and any certificate already awarded are retained during a suspension. Where no payment is received within 30 days of the Billing Date, the Subscription may be treated as cancelled.
3.5 What the Subscription Includes
The Subscription Fee includes: full access to all course materials, the YLIM Excel workbook, the interactive HTML digital model, all assessments and quizzes, facilitator support, and the digital certificate upon successful completion. It does not include the Trainer Licensing Add-on, which is priced separately.
3.6 Cancellation
You may cancel your Subscription at any time by writing to dataedgeinsights@gmail.com before your next Billing Date. Cancellation stops all future billing. Access continues until the end of the month for which payment has already been made, after which it ends. Part months are not refunded. Any certificate already awarded remains valid after cancellation.
3.7 Changes to the Subscription Fee
DataEdge may revise the Subscription Fee on giving Participants at least 30 days written notice before the change takes effect. Participants who do not wish to continue at the revised rate may cancel before their next Billing Date.
3.8 Invoicing for Organisations
Organisations requiring a formal invoice or purchase order process should indicate this on the enrolment form. DataEdge will issue a VAT-compliant invoice upon request, and can arrange consolidated monthly invoicing where an Organisation sponsors several Participants.
4.1 Refund Schedule
The following refund schedule applies from the date the first Subscription Fee is received:
| Timing | Condition | Refund | Status |
|---|---|---|---|
| Within 7 days of first payment | No course content accessed | 100% of first payment | Full Refund |
| Within 7 days of first payment | Any course content accessed | No refund | No Refund |
| After 7 days of first payment | Any access level | No refund | No Refund |
| Any later monthly payment | Any access level | No refund, part months not refunded | No Refund |
| Cancelled mid-month | Access continues to month end | No refund of the paid month | No Refund |
| After certificate awarded | Completion confirmed | No refund | No Refund |
4.2 How to Request a Refund
Refund requests must be submitted in writing to dataedgeinsights@gmail.com with the subject line "Refund Request, [Your Full Name]". Requests must include your full name, enrolment date, payment confirmation reference, and reason for withdrawal. A refund request is treated as a cancellation of the Subscription unless you state otherwise. DataEdge will acknowledge your request within 3 working days and process any approved refund within 10 working days.
4.3 Transfer of Enrolment
As an alternative to a refund, Participants may transfer their Subscription to another individual within the same Organisation at no additional charge, provided the transfer is requested before the original Participant has accessed any content in Module 1. The Billing Date is unchanged by a transfer. Transfer requests must be submitted in writing to DataEdge.
4.4 Programme Cancellation by DataEdge
In the unlikely event that DataEdge withdraws the Programme entirely, all billing stops immediately and Participants will receive a full refund of the current month's Subscription Fee, regardless of content accessed. DataEdge will not be liable for any additional costs incurred by Participants as a result of such cancellation.
4.5 Programme Changes
DataEdge reserves the right to update, revise, or improve course content at any time without notice. Such changes do not constitute grounds for a refund. Participants will always have access to the most current version of the course materials.
4.6 Trainer Licensing Add-on
The annual Trainer Licensing fee of US$175 is non-refundable once the licence has been activated and training materials have been accessed. Where a licence has been purchased but not yet activated, a full refund may be requested within 14 days of payment. The licence fee is separate from the monthly Subscription Fee and is not pro-rated.
5.1 Access Period
Participants have access to the course platform and all associated materials for as long as their Subscription is active and paid. There is no fixed end date. Access ends at the close of the final month for which payment has been made, whether the Subscription was cancelled by the Participant or lapsed for non-payment. Any certificate already awarded remains valid after access ends.
5.2 Self-Paced Learning
The Programme is delivered entirely on a self-paced basis. There are no fixed schedules, mandatory live sessions, or cohort start dates. Participants may access content at any time while their Subscription is active.
5.3 Technical Requirements
Participants are responsible for ensuring they have the necessary equipment and internet connectivity to access the Programme. Minimum requirements include a computer or laptop, a modern web browser (Chrome, Firefox, or Edge), Microsoft Excel 2016 or later (or Google Sheets), and a stable internet connection. DataEdge is not liable for access issues arising from inadequate technical equipment on the part of the Participant.
5.4 Access Credentials
Course access details are issued to the email address provided at enrolment. Participants must not share access credentials with others. Each Subscription covers one individual's access only. Sharing credentials is a breach of these Terms and may result in access being revoked without refund.
5.5 Pausing a Subscription
Participants who are unable to continue for a period due to documented exceptional circumstances (such as serious illness or bereavement) may apply in writing to DataEdge to pause their Subscription for up to 3 months. Billing and platform access are both suspended for the duration of a pause, and all saved progress is retained. Pauses are granted at DataEdge's sole discretion and are not guaranteed.
6.1 Completion Requirements
To be awarded the DataEdge Insights Ghana YLIM Practitioner Certificate, Participants must complete at least 80% of all course lessons, submit all required reflection tasks and exercises, pass the final assessment with a score of 70% or above, and (for the Facilitator track) pass the assessed teach-back submission.
6.2 Re-assessment
Participants who do not pass the final assessment on their first attempt may re-take it up to twice within 20 days at no additional charge. A third failed attempt will require the Participant to request re-assessment, which is available only while the Subscription remains active.
6.3 Certificate Validity
The YLIM Practitioner Certificate is issued in digital format and is valid indefinitely from the date of issue. Each certificate carries a unique Certificate ID that can be verified at www.dataedgeinsights.org. DataEdge does not guarantee that the certificate will be recognised by any specific employer, institution, or regulatory body.
6.4 Revocation of Certificate
DataEdge reserves the right to revoke a certificate where it is found that a Participant obtained it through dishonest means, including academic misconduct, sharing answers, or misrepresentation. Revocation will be communicated in writing and is final.
7.1 Ownership
All course content, materials, models, frameworks, tools, assessments, templates, and the YLIM framework itself are the exclusive intellectual property of DataEdge Insights Ghana. This includes but is not limited to the Teaching Manual, the Excel model, the interactive HTML tool, all video content, written lessons, quiz questions, and branded materials.
7.2 Permitted Use
Participants are granted a personal, non-transferable, non-exclusive licence to access and use course materials solely for their own learning and professional development during the access period. Certified Participants (without a Trainer Licence) may apply YLIM within their own organisation's internal programmes.
7.3 Prohibited Use
Without a Trainer Licence, Participants may not: reproduce or distribute course materials to third parties; teach, train, or certify others using YLIM content; publish, sell, or sublicence any materials derived from the Programme; or represent themselves as authorised YLIM trainers or facilitators.
7.4 Attribution
Where Participants reference YLIM in publications, reports, or presentations, they must attribute the framework to DataEdge Insights Ghana and include the statement: "YLIM is a framework developed by DataEdge Insights Ghana."
8.1 Eligibility
The Trainer Licence is available exclusively to Participants who have completed the Facilitator Track of the Programme and been awarded a certificate. The licence is not available to Participants on the Institutional or Programme Manager tracks unless they subsequently complete the Facilitator track.
8.2 Licence Scope
A Trainer Licence grants the holder the right to deliver YLIM-based training to external participants under the DataEdge brand framework, charge fees for such delivery, and use DataEdge-approved training materials provided with the licence. It does not grant the right to modify the core YLIM methodology, issue certificates on behalf of DataEdge, or sub-licence to other trainers.
8.3 Annual Renewal
The Trainer Licence is valid for 12 months from the date of activation and must be renewed annually at the published rate (currently US$175 per year). Failure to renew will result in the licence lapsing. Delivery of YLIM training with a lapsed licence is a breach of these Terms.
8.4 Quality Standards
Licensed trainers are required to maintain the quality and integrity of YLIM delivery. DataEdge reserves the right to audit or observe training delivered under licence and to withdraw the licence where delivery is found to be materially inconsistent with the YLIM framework or DataEdge's standards.
Participants agree to engage with the Programme honestly and in good faith. The following constitute breaches of these Terms and may result in immediate removal from the Programme without refund:
- Sharing quiz answers, assessment responses, or course materials with others
- Submitting work that is not the Participant's own
- Misrepresenting qualifications, experience, or institutional affiliation on the enrolment form
- Harassing, threatening, or acting disrespectfully toward DataEdge staff
- Using course materials for commercial purposes without a Trainer Licence
- Attempting to reverse-engineer, copy, or replicate the YLIM model or digital tools
9.1 Platform Credentials
Learners may not share login credentials with others or allow third parties to complete course activities on their behalf. Each Subscription covers one individual's access only. Any breach of this clause will result in immediate revocation of access without refund and, where applicable, revocation of any certificate issued.
9.2 Prohibited Technical Conduct
The use of automated tools, bots, scripts, or any other mechanism designed to complete lessons, quizzes, or assessments without genuine human engagement is strictly prohibited. DataEdge reserves the right to void any results and revoke any certificate obtained through such means.
9.3 Respectful Engagement
Harassment, discrimination, or abuse directed at other learners, DataEdge staff, or platform administrators is prohibited and will result in immediate removal from the Programme without refund. This includes conduct via the platform, email, or any other communication channel.
DataEdge reserves the right to determine what constitutes a breach and to act accordingly. Such decisions are final.
10.1 No Guarantee of Outcomes
DataEdge does not guarantee any specific professional outcome, employment result, salary increase, or organisational impact arising from participation in the Programme. The Programme is an educational offering; its value depends in large part on how Participants apply what they learn.
10.2 Programme Availability
While DataEdge will make reasonable efforts to ensure continuous availability of the course platform, it does not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance where possible. DataEdge is not liable for access disruptions caused by third-party services, internet outages, or force majeure events.
10.3 Limit of Liability
To the fullest extent permitted by applicable law, DataEdge's total liability to any Participant for any claim arising from or related to the Programme shall not exceed the total Subscription Fees paid by that Participant in the 12 months preceding the claim. DataEdge shall not be liable for indirect, consequential, or incidental loss of any kind.
10.4 Accuracy of Content
Course content reflects DataEdge's best knowledge and practice at the time of publication. DataEdge does not warrant that all content is error-free or complete. Participants are encouraged to apply professional judgement when applying YLIM in their own contexts.
11.1 Data Collected
By enrolling, Participants consent to DataEdge collecting and processing the personal information provided on the enrolment form, including name, email address, phone number, country, and organisational details. This data is used solely for the purposes of administering the Programme, issuing invoices and certificates, and communicating with Participants about the Programme and related DataEdge offerings.
11.2 Data Sharing
DataEdge will not sell, rent, or share Participant data with third parties except where required by law or where Participants have given explicit consent (for example, to be featured in DataEdge's certified practitioners network).
11.3 Retention
DataEdge retains Participant records (including certificate records) for a period of 7 years following the completion of the Programme, in accordance with standard organisational record-keeping practice.
11.4 Right to Erasure
Participants may request deletion of their personal data at any time by contacting DataEdge in writing. Note that certificate records may be retained for verification purposes even following a deletion request.
DataEdge reserves the right to amend these Terms and Conditions at any time. Where amendments are material, DataEdge will notify enrolled Participants by email at least 14 days before changes take effect. Continued access to the Programme after that date constitutes acceptance of the revised Terms.
The most current version of these Terms will always be available at www.dataedgeinsights.org. Participants are encouraged to check periodically for updates.
13.1 Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from or in connection with the Programme shall be subject to the exclusive jurisdiction of the courts of Ghana.
13.2 Dispute Resolution
Before initiating any formal legal proceedings, Participants agree to first contact DataEdge in writing to attempt to resolve the dispute amicably. DataEdge will respond to all written complaints within 10 working days and make reasonable efforts to reach a fair resolution.
13.3 Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable. All other provisions will remain in full force and effect.
For any questions about these Terms, refund requests, enrolment queries, or complaints, please contact DataEdge Insights Ghana through any of the following channels: